Cellular Phones Are a Pain

Wireless cellular phone companies are a pain in the butt. I was on my third Chocolate
cell phone since July when suddenly, it started acting all crazy again. I was miffed from the beginning of this endeavor since the brand new version of the phone came out a week after I purchased mine. *Heavy Sigh*

I decided to go to the store to see what they could do for me. After registering my name in the queue not once, not twice, but thrice, the greeter asked what problems I was having. I told her and she quietly told me that after 3 phones, I should receive an upgrade. She also told me that if I didn't get my way, to throw a huge tantrum. She then proceeded to tell me that what I had just heard her say was never said.

After waiting for almost 2 hours just to see the technical support guy, I wasn't feeling super friendly. I had been sitting with dozens of others who all had problems that weren't being met with the answers they desired. Finally, when my name was called, the guy took off and left me standing there. WTF, did the guy have to take an emergency dump?

I did what every other person who had just waited 2 hours would do. I waited some more. When he finally returned, I showed him my phone and he tried to convince me that the problem was in my memory card. I told him there was no way it was an issue and loudly asked him what he planned to do for me. Oh, I forgot to mention that the entire time that the tech dude stood in front of me, he was texting and not really paying attention to me. He left again. *more sighing*

When he returned, he had a brand new, upgraded Chocolate phone for me. He had black one and I told him I hated to be a pain, but my husband has that exact phone so I needed blue (I'm so high maintenance). I was pretty excited to see the new phone and did end up getting my way, free of charge. Now I just have to learn how to use another phone.